Language Access Policy

In March 2021, an Executive Order was signed which directs executive state agencies that provide direct public services to offer language assistance services (translation and interpretation) to people with Limited English Proficiency (LEP). EO 26.1 amended Executive Order 26, originally issued in October 2011.

In compliance with this order, the New York State Workers' Compensation Board, which administers Paid Family Leave, provides multi-lingual interpretation services to LEP individuals and translation services in the most common non-English languages spoken in New York State (based on the most recent United States census data), and other languages relevant to the New York State Workers' Compensation Board's services. Please call the Paid Family Leave Helpline at (844) 337-6303 to access free language interpretation services.

If you feel that we have not provided you with adequate interpretation services or have denied you an available translated document, you may submit a complaint form. Complaint forms for each of the eight languages can be found on the links listed below.


Access Our Materials In the Language of Your Choice

Español | Kreyòl ayisyen | Русский | Italiano | 한국어 | Polski中文 | বাঙালি | عربى | יידיש


Contact Language Assistance Services

Please call us at (844) 337-6303 for free language assistance services.
Llámenos al (844) 337-6303 si necesita ayuda gratis en su idioma.
請給我們打電話,號碼:(844) 337-6303,要求免費的語言協助服務。
Pod numerem telefonu (844) 337-6303 otrzymają Państwo bezpłatną pomoc językową.
Tanpri rele nou nan (844) 337-6303 pou jwenn sèvis èd gratis nan lang.
Chiamare il (844) 337-6303 per assistenza linguistica gratuita.
전화 (844) 337-6303 로 무료 언어 지원 서비스를 요청하십시오.
Чтобы получить бесплатные переводческие услуги, позвоните, пожалуйста, по следующему номеру: (844) 337-6303
অনুগ্রহ করে আমাদের কল করুন (844) 337-6303 নম্বরে বিনামুল্যে ভাষা সহযোগিতা পরিষেবার জন্য।

ביטע אָנקלינגען (844) 337-6303 פֿאַר פֿרײַ שפּראַך הילף באַדינען.
يرجى الاتصال بنا على (844) 6303-337 للحصول على خدمة مساعدة لغوية مجانية


Website Language Translations

If you are using a desktop or laptop and would like to translate website content into a different language, please access your browser’s settings. Directions on how to change your preferred language using the four main browsers are available at the below links.